Terms of Use
Last updated October 30, 2026
Important Notice
We are Bluubin (Pty) Ltd ("Company", "we", "us", "our"). You can contact us by email at [email protected].
Agreement to Our Legal Terms
These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Bluubin (PTY) Ltd, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.
1. Our Services
The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country.
2. Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks"). Our Content and Marks are protected by copyright and trademark laws and treaties in South Africa and around the world. The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.
3. User Representations
By using the Services, you represent and warrant that: (1) you have the legal capacity and you agree to comply with these Legal Terms; (2) you are not a minor in the jurisdiction in which you reside; (3) you will not access the Services through automated or non-human means; (4) you will not use the Services for any illegal or unauthorized purpose; and (5) your use of the Services will not violate any applicable law or regulation.
4. Prohibited Activities
You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.
5. Impersonation, Phishing and Fraud
You may not use the Services, including any email, payslip, document or other communication sent through the Services, to: (1) impersonate or falsely claim an affiliation with any bank or other financial institution, the South African Revenue Service or any other government department or agency, Bluubin, or any other person or business; (2) send phishing messages or any communication designed to trick a recipient into disclosing passwords, banking details, identity numbers or other personal or financial information; or (3) commit or facilitate fraud or any other deceptive practice. If we reasonably suspect that an account is being used for any of these purposes, we may, without prior notice, suspend, restrict or terminate that account or any part of it, including its ability to send communications. We will not be liable to you for any loss arising from such action.
6. Checks, Restrictions and Appeals
We check certain information and content automatically, using our own rules and a third-party AI service, to detect breaches of section 5. This covers the details given when you sign up or add a company and, until a company is exempt from these checks, changes to its company details, its email templates, and the text of any email typed or changed for a single send. A company becomes exempt once it is 30 days old, or earlier at our discretion. While a check is running, you may have to wait briefly and the company's emails may be held. If a check finds a breach, we may restrict the account, company or user concerned immediately and without prior notice, and hold, delay or decline to send its communications; we will tell you the kind of breach found. If you believe a restriction is a mistake, contact us and a person will review it. We may limit the number of recipients of a single communication. Our Privacy Policy describes how we handle the information involved.
Contact Us
For questions about these Terms, please contact us at [email protected].
Questions about our terms?
Our team is happy to help clarify anything.